Refund policy

Return Policy

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at saudade.global@gmail.com. Please note that returns must be sent to the following address: [ENTER RETURN ADDRESS]

If your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.

For questions about returns, you can always contact us at saudade.global@gmail.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.